“Not only is this process more intuitive and faster,” Hari said, “it directly delivers on our goal to ensure we connect every member of the global workforce to opportunity. This is because with generative AI we can search across all our data and make connections to find the right candidate based on everything we know about the relevant skills and the person’s fit with your company. Your recruiters will no longer solely be relying on titles and years of experience.”
The updated version of Recruiter will also nudge recruiters to adjust their searches and job requirements when it makes sense. For instance, the platform might recommend searching in new locations or suggest that a role should be hybrid to provide better access to candidates who are right for the job.
LinkedIn Learning to make career coaching more readily available
LinkedIn is bringing this same level of innovation to LinkedIn Learning. Starting this week, LinkedIn Learning users can engage with an AI-powered chatbot. The virtual coach offers real-time career advice as well as content recommendations aimed at helping employees develop their skills. Initially, the tool will focus on leadership and management.
Rather than providing one-size-fits-all answers, the chatbot asks questions to better “understand” a learner’s specific situation or goal. The chatbot then gives personalized answers, drawing on LinkedIn Learning’s vast library of information.
The chatbot even helps employees navigate tricky work situations. Hari cited an example from his personal experience. He was recently asked by his manager’s boss, LinkedIn CEO Ryan Roslansky, to provide feedback on his manager.
“I went to LinkedIn Learning,” Hari said, “and I just typed in, ‘My CEO asked me for feedback. How should I respond?’”
The chatbot, in turn, asked Hari questions, much like a live coach. After some back and forth, the chatbot advised Hari on how to answer Ryan and named the sources of the advice provided. The whole process took two minutes.
“This product,” Hari said, “is a game changer for new employees and those entering the workforce, for those who want to learn and don’t have access to mentors or coaches. It is going to democratize access to learning and eventually to coaching.”
A larger goal: ‘Transform the way the world works’
At the end of their talk, Jennifer and Hari noted that these new tools can help talent professionals lead significant change at their organizations.
“You are going to help your organizations figure out where the barriers are, how to train the talent to prepare for the future, and how to create the organizations that thrive in this moment,” Hari said.
Jennifer recalled attending her first Talent Connect conference in 2012 when she was a LinkedIn customer, not yet an employee.
“Back then, I loved using LinkedIn,” she said, “I saw how much it was influencing the world of work. And now, as a talent leader at LinkedIn, I have even stronger conviction about our ability to not only influence but to transform the way the world works.”
